Tata Communications Self Serve
This app is a combination of multiple personas, FMT/VMT & Customer, demarcated at user authentication stage.
The customer persona of the app allows you to:- View inventory across all TCx products- View & manage orders- Review tasks pending with you- View Program management plan & detailed project status- View and raise non-commercial tickets (Incident, Service request, Change request) for selective products- View the designated contact associated with sales, program management- View invoice details and raise billing tickets- View realtime utilization reports for IAS and GVPN productsThe FMT/VMT version of the app designed for field engineers and vendors enables them to close their field tasks in a simple and efficient way.
In addition, it provides live tracking of field activities.
The customer persona of the app allows you to:- View inventory across all TCx products- View & manage orders- Review tasks pending with you- View Program management plan & detailed project status- View and raise non-commercial tickets (Incident, Service request, Change request) for selective products- View the designated contact associated with sales, program management- View invoice details and raise billing tickets- View realtime utilization reports for IAS and GVPN productsThe FMT/VMT version of the app designed for field engineers and vendors enables them to close their field tasks in a simple and efficient way.
In addition, it provides live tracking of field activities.
Features
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Productivity Tools
Boost your productivity with powerful tools and features.
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Secure & Private
Your data is protected with industry-leading security protocols.
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24/7 Support
Our dedicated support team is always ready to help you.
Screenshots
See Tata Communications Self Serve in Action
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Available for Android 8.0 and above
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